Frequently asked questions

• It is FREE to all users!
• State of the art Search functionality with the latest AJAX technology
• Easy registration. Sign up in just a few seconds!
• Large, high resolution photographs of the listings
• Advanced Map search function

No, you do not need to register to use our search area and to browse listings. However, to create your own free listing, you need to register to the website. Registration takes less than a minute! Submit listing here.

Very simple! We’ll just ask for your user name and email address and you will be sent your password via e-mail. You will have to agree to our Terms and Conditions when you register. You may change your password on your ‘User profile’ once you are logged in.

No, by default it is not visible, but you can opt to make your user profile open to public viewing. By default the user profiles on our website are hidden and users who have active listings are contacted via a secure contact form which does not display their e-mail address or other particulars.

It is completely FREE! You may create your own standard listing including unlimited pictures at absolutely no charge at all. We do however offer some additional features that users may opt to purchase should they be interested in upgrading their listings.

Visit www.mycape.co.za and follow the ‘Submit Listing’ link to create your free listing online. Register to the website, and wait for your password to arrive in your mailbox. Now, login with your new password, then click on ‘Submit New’ button on the top right of the dashboard.

Fill in all the submission fields as well as your detailed item description and then click on ‘Submit for review’ Reviews usually takes less than an hour where after your advert will be published online.

Visit Mycape.co.za and login with your e-mail address and password. Go to the ‘Your submissions’ list and click on ‘Edit’ and follow the simple steps to amend an existing listing. The listing will then be reviewed and published again by our admin staff.

A Featured listing is a ‘preferred’ listing that appears at the top of our search results if it is relevant to a particular search that is being conducted.

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Currently our only payment option is via PayPal, hosted by FNB South Africa. All payments are stated and processed in South African Rands. PayPal lets users pay the way they want by offering many payment options. You could either create a PayPal account, or PayPal South Africa will also accept direct credit card payments including Visa, Master Card, American Express, and many others.

We realize that today’s internet users are increasingly using their mobile devices such as tablets or phones to visit websites therefore, our website has been professionally developed, using the latest technologies,  to be responsive to all devices and screen resolutions. The www.mycape.co.za website changes its appearance and layout based on the size of the screen the website is displayed on to always ensure a user friendly browsing experience.

For more information regarding the use of this website, please visit our Terms and Conditions page.

For more information regarding your privacy on this website, please visit our Privacy Policy page.

Most definitely, we offer fast & efficient email support always within 2-8 hours but usually a response can be expected within an hour or less. We constantly strive to provide our members with the best possible user experience. If you have any difficulty creating your free listing or with any other website feature, simply e-mail us and we'll gladly help you out! Unfortunately we do not offer telephonic support.